Tell Me About My Meals

How Are My Meals Delivered?

Your meals will be delivered in a foam box with an ice brick.

Where possible, our drivers will collect your foam boxes, and after inspecting and cleaning, will be used for another delivery. 

We are always on the lookout for more eco-friendly ways to deliver our meals, but yet to find a solution that keeps your meals as cold as a foam box. Always keen though to hear your thoughts and comments!

How Long Will My Meals Last?

Our meals have an average shelf life of 7-9 days in the fridge. We do recommend eating any meals with fish within the first 7 days..

How Do My Meals Stay Fresh For So Long?

We source the freshest produce that is cooked, packaged and delivered straight to your door.

We seal our meals using “Modified Atmosphere Packaging”. Like vacuum sealing, this process removes oxygen from the meals and allows the product to stay fresh naturally for as long as possible.

Can I Freeze My Meals?

We recommend consuming your meals fresh while they are at their best. However, if you have plans on the weekend or are going away, your meals can be frozen before Use By date.

What If I Have Food Allergies?

Our chefs take the highest care to keep allergy prone ingredients out of certain meals. However, they may still be present as all of our products are produced in the same kitchen. We suggest checking each meal ingredient list thoroughly before consumption.

Are Your Meals Halal?

All our beef and beef products are sourced from Halal certified Suppliers.


Ordering

How To Order

Simply go to our menu selection and choose the meals you want by adding them to your cart. Once your done, head to the checkout to process your order and get ready for your meals!

Is There a Minimum Order

We have a minimum order of $70 per order. This is to help offset the delivery charges required to deliver your fresh meals to you with no contracts

When Is The Order Cut Off Times
What If I Miss The Order Cut Off Time

Our ordering process is automated, so any orders received after the cut off time will not be processed.

If you have missed the order cut off time, get in touch with us ASAP and we’ll do our best to squeeze you in on the current order.

We will try our best to get your order processed as fast as possible, but if its too late, you’ll be added to the next delivery date

Do I Need To Sign A Contract or Subscription?

NOPE. No contracts, no obligations. Order when you want, how you want!

Are Your Meals Halal?

All our beef and beef products are sourced from Halal certified Suppliers.


Delivery

Where Do You Deliver

Currently we deliver to the following areas: 

  • Sydney Metro
  • COMING SOON TO:

  • Wollongong
  • Central Coast
  • Newcastle
Is Delivery Extra?

Below are the delivery charges for each order: 

  • Sydney Metro – FREE
  • Wollongong – FREE
  • Central Coast – FREE
  • Newcastle – FREE
When Is The Order Cut Off Times
Do I Need To Be Home For Delivery?

You don’t need to be home to receive your delivery as our product is delivered in a polystyrene esky with ice packs, which can hold a safe temperature for up to 6-8 hours.

Your delivery will generally be left at your front door or gate unless you have advised a specific location in the delivery notes when placing your order.

Should there be any dogs present at your delivery address, our drivers will leave your order in the safest place possible without entering the premises. Our drivers’ safety is very important to us!

What If I've Got Special Delivery Instructions?

Please leave delivery notes with instructions on how to enter the complex, such as a code or buzzer, or if it is okay to leave your order at the reception or the front gate.

What If I My Delivery Doesnt Match My Order?

If you have received the incorrect meals, please email us or give us a call on (02) 9624 1998 if there are any issues with the order you’ve received.

What To Do With My Foam Box & Icepack

You can leave your foam box & icepack out to be collected. Our drivers will collect these during your next delivery if there is room on the truck.